These purchase conditions are made available to all customers with the aim of avoiding errors or misunderstandings at the time of ordering through this electronic commerce website. The order implies the full acceptance of these conditions.

Purchase conditions may not be modified unilaterally by the buyer, unless there is a previous and written agreement between buyer and seller. The fact that the seller does not require compliance with one or more conditions at a given time does not imply resignation or modification of such conditions in future transactions.

Products are sold directly by Medical Services Jorgani S.L.U – DocOnCall (trademark), domiciled at Avenida Islas Canarias, 5. C.C. Calipso – 35508 Lanzarote, Islas Canarias, and with CIF B35926682.

1. Product purchase and order acceptance

Please, Follow the web instructions to make your orders. Your order constitutes an offer for the acquisition of medical services.

All requests are subject to our acceptance. The definitive confirmation will be produced by an email indicating that the acquired bonus is already active. * Remember that In case the order is made after six (6) hours after his arrival in Lanzarote, there will be a period of lack of 24 hours Before being able to access the service.

The contract is considered formalized only with the purchase confirmation sent by email. This contract will refer exclusively to expressly confirmed services.

MEDICOS SERVICIOS JORGANI S.L.U reserves the right to cancel an order at any time before acceptance, especially in cases of evident error in the price.

2. Customer responsibility

The client is prohibited from entering false data, invented or fantasy in the online purchase process or in subsequent communications. The seller reserves the right to exercise legal actions in case of infraction, In defense of the interests of all consumers.

The acceptance of these conditions exempts the seller from any responsibility derived from the issuance of erroneous fiscal documents for errors in the data provided by the client at the time of purchase. The client is solely responsible for the veracity of the information provided.

3. Language and applicable legislation

The language available for the formalization of the contract is Spanish. Applicable legislation will be the Spanish.

4. Customer communication

The client recognizes and accepts that all communications, Notifications, certificates and reports related to the purchase of bonds will be sent to the email address indicated in the registry. These communications can be downloaded in a durable support within the limits provided on the website.

5. Reimbursement

The bonds, In all its modalities, They are personal, non -transferable and not reimbursable.

6. FAQ’s